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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

z part 1  databases to help users analyze various aspects of their business. For more details, see the Article CRM is Busting Out of It's Britches: Operational, Analytical, and Collaborative CRM Are Born . API - Application Programming Interface . Typically, a set of API's will be released by the vendor of software, to enable programmers to write new code on top of the application more quickly by making use of pre-packaged code within an API set. Often used to either augment functionality, or to link one Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » z part 1


The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

z part 1  nitty-gritty. Namely, it will analyze how this particular product release might have mitigated many of the traditional flaws of Dynamics NAV (and former Navision ) while building upon the product’s traditional (if not proverbial by now) positive traits. As a preamble, let me try to explain the concepts behind the much publicized RoleTailored user experience (UX) design and Role Centers . In particular, to use Microsoft Dynamics NAV 2009, employees can now log into their relevant Role Center or their Read More
Quantum Retail: Challenging the
Every year-ending holiday season reminds us of the importance of consumer spending and the retail sector for the United States (US) and global economies

z part 1  Day X for product Z?”) rather than sociology (i.e., the likelihood of a general customer to come in for that product). Dealing With a Panoply of (Largely Static and Isolated) Systems Therefore, retailers need new models and thinking as better answers for their merchandize assortments, item allocations, and store labor in order to handle tricky factors such as seasonality, lifecycle phases of their products, weather, promotions, commodity price changes, average day-of-week and time-of-day sale volumes, Read More
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

z part 1  Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API that lets you access virtually any tabular data source from the Java programming language. It provides cross-DBMS connectivity to a wide range of SQL databases. There is also a new JDBC API, which provides access to other tabular data sources, such as Read More
Job Scheduling Maze in Distributed IT Landscapes - Part 2
Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business

z part 1  Scheduling Maze in Distributed IT Landscapes - Part 2 Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business community requires a holistic approach across all these various systems to provide a single point of running IT jobs and workload automation . It also pointed out the difficulties in achieving this noble idea, and introduced Advanced Systems Concepts Inc. (ASCI) and its ActiveBatch cross-platform Read More
J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued
While significant new product deliveries have happened under the company’s own steam, J.D. Edwards has not departed from its traditional policy of congenial

z part 1  configurable suite will supposedly optimize supplier relationships over the course of procuring direct goods, indirect goods, services and people items a process J.D. Edwards refers to as Supplier Lifecycle Management ( SLM ). The next J.D. Edwards SRM product to be released, Buyer Workstation , is slated for next year, and it should combine the Strategic Planning and Fulfillment functions, laying the groundwork to develop the complete five-function SRM suite. This is Part Two of a four-part note on J.D. Read More
Summarizing PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1
Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC, NASDAQ: PMTC) is an over USD 1 billion large software company that develops

z part 1  PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1 Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC , NASDAQ: PMTC) is an over USD 1 billion large software company that develops, markets, and supports product development software solutions and related services. The company’s solutions help its client companies design products, manage product information, and improve their product development processes. PTC’s software solutions and services Read More
It’s About Process (or Ability to be Responsive) -- Part II
Part I of this blog series introduced the notions of workflow automation and business process management (BPM). It also tackled the similarities and subtle

z part 1  internal processes from Microsoft BizTalk Server 's external BPM use. Namely, the first tool (somewhat of a BizTalk spin-off) is used for automating processes within an enterprise (and its enterprise resource planning [ERP] system), whereas the latter is intended for inter-enterprise process orchestrations across several disparate enterprise applications. BPM Suite Components Full-fledged BPM system components thus include visual process modeling : a graphical depiction of a process that becomes a Read More
Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II)
Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability. To the end of providing entire food supply chain

z part 1  application enables users to visualize internal production processes in near real-time, identify potential ingredient issues and respond to events or problems before a product leaves the production facility. A company can manage enterprise quality initiatives through visualization and monitoring capabilities, since Trace Engine establishes a repository for data never before available for analysis in one place. This is accomplished with techniques such as data mining for patterns and associations between Read More
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

z part 1  Products , VOIP Reviews Analyzed , VOIP IP Telephony , Voice Over Internet Protocol , How VOIP Works , IP Telephony VOIP Broadband , VOIP Phones and IP Phones , Buy and Research VOIP Phone , VOIP Call Termination Providers , VOIP for Internet Phone Business , IP PBX SIP & VOIP , VOIP IP Telephony , IP PBX VOIP , SIP VOIP , Unified Communications VOIP , Internet2 Voice Over IP , IP Special Interest Group , VOIP Phone System for Windows , IP PBX and VOIP PBX Resource , Advantage of VOIP Telephony , IP Read More
ERP and BI: When 1+1=3
Learn about the synergy of these two powerful business solutions in the provocative Aberdeen Report ERP and BI: When 1+1=3.

z part 1  for many small to midsized businesses, it's proven to be a killer combination. Learn about the synergy of these two powerful business solutions in the provocative Aberdeen Report ERP and BI: When 1+1=3 . You'll discover how your company can reap the core business benefits of integrating ERP with BI: cost reductions better, faster decision-making increased visibility greater transparency Learn how ERP combined with BI can help your company soar. Download your PDF copy of ERP and BI: When 1+1=3 today. For Read More
A Modern Tale of Long (Supply Chain) Tails -- Part I
As a little kid growing up in former (and erstwhile happy) Yugoslavia and watching my elders, day in, day out, downing dozens of strong Turkish coffees with

z part 1  in, day out, downing dozens of strong Turkish coffees with their neighbors and relatives (while discussing sports, weather, world politics, and the neighborhood gossip) I would sometimes naively ask for a sip of coffee. The deterring line (a bogey-man tale) from my folks would be that “kids that drink coffee end up with a tail on their rear side.” A few decades later (being currently admittedly addicted to Starbucks triple-shot espresso drinks), it appears that modern supply chains suffer from long Read More
GSA Schedule Partnership Gets Network-1 in the Door
Lyme Computer, a woman-owned 18 person consultancy specializing in setting strategic IT agendas and implementation services for Federal Agenices, partners with

z part 1  million full-service computer reseller specializing in host embedded intrusion prevention systems has formed a strategic partnership with Network-1 Security Solutions to deliver host-embedded intrusion prevention systems. Lyme, which holds a GSA and Federal Supply Schedule, caters to Federal Agencies and the educational market. Figure 1. Lyme Computer Systems' GSA Schedule adds value to partnerships.   Market Impact Network-1's commitment to the partnership shows how important it is for vendors hoping Read More
Product Life Cycle Management (PLM) in Process Part 2 Process PLM Motivation
This part of the series on Product Life Cycle Management in Process explores the business motivations by review business strategies.

z part 1  and the decision to commercialize the product to its availability on the market. Speeding Time-To-Market encompasses both time periods. Time-To-Market is not only important for new products. The Director of R&D of a leading food company tells us that 50% of her R&D efforts are for new products. The remaining 50% are on changes to existing products. These changes are demanded from a variety of reasons including cost reduction programs and reacting to changes in raw material supply. To speed Read More
Vertical Solutions Inc.-All About Field Service: Part Two
In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile

z part 1  be the product configurators, visualization tools, e-commerce storefronts, etc. (see Figure 3). We know our strengths include in-depth service knowledge as many of our employees come from large service organizations. We couple this with a non-proprietary, SaaS-enabled platform that was designed to quickly enable partners, resellers, and customers a place to meet their verticalized and/or specific needs. Figure 3 – VSI Apps Strategy In a nutshell, we beat competitors by doing the following two things: Fi Read More

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