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Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? - Part 1
Undoubtedly, the recent major event at Epicor Software (despite concurrent unfortunate occasional and distracting shareholder power struggles, takeover bids

others part 1  Delivering What Oracle and Others Are Yet to Achieve? - Part 1 Undoubtedly, the recent major event at Epicor Software  (despite concurrent unfortunate occasional and distracting shareholder power struggles, takeover bids, and CEO departures ) was the launch of the next-generation Epicor 9 product suite  in late 2008. Epicor hails Epicor 9 as an entirely new generation of business application that redefines how enterprise systems are both built and used. For one, Epicor 9’s functional footprint is Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » others part 1


Cloud Assets: A Guide for SMBs-Part 1
Cloud computing is changing the scope of information technology (IT) management, and organizations must be highly adaptable to safeguard the continuity of their

others part 1  and Forrester , among others, can leverage significant comparative data from a variety of vendors. In some cases, such as TEC, an online decision support system (DSS) is available to conduct comparative studies on potential solutions and greatly speed the process of obtaining a shortlist of vendors. Using a DSS is a good option for validating your selection process, particularly if this is the first time you are selecting software for your business. Integration firms, such as  Progress Software and Read More...
Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

others part 1  , and BearingPoint among others. For more information on the company, see  TEC ’s vendor spotlight report here . Figure 3 What Does KANA Offer? Built on its aforementioned SEM platform, KANA offers the following solutions: SEM for Agent Desktop – Targeted for customer service contact centers, the Agent Desktop dynamically responds to the needs of agents during each service interaction. Channel-agnostic and context-driven, the Agent Desktop provides access to all of the contextual knowledge, Read More...
Mega-vendors Warming Up to the Cloud - Part 1
At the time when my recent “SaaSy Discussions” series was already being published, I had an update briefing and great discussion with Colleen Niven Smith, vice

others part 1  IT organizations, and still others might have even more targeted consumers within companies. As noted above, Saugatuck and Progress believe that continued evolution of these marketplaces will be driven by the necessity to integrate both at the data level and business process level, across both SaaS and on-premise solutions within a specific horizontal or vertical business process. In most cases, these will be partnerships focused on a market-leading SaaS solution or solution stack (e.g., Read More...
Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? - Part 3
Part 1 of this blog series outlined Epicor 9 (a.k.a., Epicor ERP [evaluate this product]), Epicor Software’s next-generation converged product suite. A similar

others part 1  Delivering What Oracle and Others Are Yet to Achieve? - Part 3 Part 1 of this blog series outlined Epicor 9 (a.k.a., Epicor ERP [ evaluate this product ]), Epicor Software’s next-generation converged product suite. A similar feat is yet to be accomplished even by mighty Oracle within Oracle Fusion Applications . The article also discussed Epicor’s accompanying “protect, extend, and converge” strategy for providing customers with a migration path choice at their own timetable and convenience. The Read More...
The Many Faces of PLM Part One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings

others part 1  Many Faces of PLM Part One: Event Summary Event Summary The Product Development Managers Association (PDMA) is a professional organization dedicated to furthering the practice of product development. In October of 2003, PDMA held their annual conference with the theme The Business of Product Development People, Process & Technology Across the Life Cycle . The conference was an excellent event for professionals with a common interest in better managing commercial products to share ideas and learn from e Read More...
It’s About Process (or Ability to be Responsive) -- Part II
Part I of this blog series introduced the notions of workflow automation and business process management (BPM). It also tackled the similarities and subtle

others part 1  About Process (or Ability to be Responsive) -- Part II Part I of this blog series introduced the notions of workflow automation and business process management (BPM) . It also tackled the similarities and subtle differences between the two related software categories. Microsoft , for example, informally demarcates the  Microsoft Windows Workflow Foundation (WF) focus on internal processes from Microsoft BizTalk Server 's external BPM use. Namely, the first tool (somewhat of a BizTalk spin-off) i Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

others part 1  Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1 The Definitive Guide to Successful Deployment of VoIP and IP Telephony—Chapter 1 If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. There are many horror stories around VoIP and IP telephony deployment . There are also many successes. PROGNOSIS management and monitoring tools make the difference.Successful VoIP deployment relies on careful planning, thoughtfu Read More...
SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 1
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges moving forward, particularly

others part 1  Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 1 SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive P.J. Jakovljevic - June 6, 2002 Event Summary At the end of April, SAP AG (NYSE: SAP), the leading provider of business software solutions, announced growing momentum for mySAP Customer Relationship Management (mySAP CRM) among companies seeking to leverage SAP's understanding of global business, industry-specific business solutions, and CRM functionality for the chemical industry. SAP Read More...
A Tale of a Few Good SCM Players - Part 1
Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms

others part 1  Tale of a Few Good SCM Players - Part 1 Throughout the late 1990s and the mid-2000s,  Manhattan Associates  was the epitome of a well-managed  supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors.  The Long Trail of Excellence The company was founded in 1990 in Manhattan Beach, California, Read More...
Outsourcing 101 - A Primer Part Three: Approaches and Recommendations
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses

others part 1  101 - A Primer Part Three: Approaches and Recommendations Summary When a company contracts work from another company, it is typically called outsourcing. Outsourced work is usually performed locally (onshore outsourcing), in other countries in roughly the same time zone (nearshore outsourcing,) in countries that are many time zones away (offshore outsourcing), or some combination of the above. Literally any activity that is performed by a company can be, and probably has been, outsourced. A Read More...
Compaq's High-End Wintel-based Rack Servers - Working Hard to Stay #1
Compaq Computer Corporation, the #1 volume manufacturer of PC Servers, both US and worldwide, is fighting a strong challenge by Dell Computer. This note assess

others part 1  hardware integration,hardware migration,hardware migration plan,hardware software,internal migration,migration,migration policy,migration routes,migration software,migration to new hardware,update hardware Read More...
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

others part 1  About Process (or the Ability to be Responsive) -- Part V Part IV of this blog series further analyzed Webcom ResponsAbility , the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here . The vendor just released the ResponsAbility p4 release. Competitive Offerings Do Exist Still, Webcom’s first-to-market (or close to) BPM on-demand advantage has already been challenged by the solutions from Skemma, Appia Read More...
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

others part 1  Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1 The recent three-part series entitled “Navigating Between Service Management Scylla & Charybdis” analyzed the phenomenon of  service economy , or the increasing importance of the service sector  in industrialized economies. But while the vast  customer service  software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning and executing service supply chains. Read More...
Dell Takes Over the #1 Spot in the U.S. PC Market
Dell Computer takes #1 position in US PC market share, passing Compaq.

others part 1  628 7.8 34   Others 4710 43.3 3952 49.3 19   All Vendors 10879 100.0 8013 100.0 36 Table 2 - Worldwide PC Shipments, 1999 Q2 (Thousands of Units) [Source:IDC] Q2 1999 Rank Vendor Q2 '99 Ships Market Shr. (%) Q2 '98 Ships Market Shr. (%) Growth 99/98 (%) 1 Compaq 3754 14.4 2819 13.9 33 2 Dell 2827 10.9 1818 9.0 55 3 IBM 2345 9.0 1671 7.8 40 4 Hewlett Packard 1678 6.4 1239 6.1 35 5 NEC/PB NEC 1283 4.9 1294 6.4 -1   Others 14152 54.3 11522 56.9 23   All Vendors 26040 100.0 20266 100.0 28 Although we do Read More...

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