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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 h part 3


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

h part 3  windows, and multiple fonts. H - I   Horizontal Applications - Applications that include functionality across corporate disciplines, such as Sales, Marketing, or Service. IM - Instant Messaging. The ability for two or more users who are online to communicate via text in real time on their computers. Inference Engine - A problem resolution engine that prompts the user to answer questions about the problem that they have, and based on the answers, will ask additional questions or make recommendations

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » h part 3

“Act Vertical” vs. “Go Extinct” Retailers - Part 2


Part 1 of this blog series set the historical background for the supply chain management (SCM) evolution and presented the advantages and shortcomings of vertical vs. horizontal integration. The analysis then moved onto the generally embattled retail sector, where a select group of innovative retailers has found a “happy medium” approach to stay well above the fray. Retailers such as PetSmart Inc.

h part 3  nodes, a strategy that hardly anyone recommends or pursues today (as mentioned in Part 1 ). The downside of owning such assets is getting locked into high costs and capital investments, with potentially inflexible capacity. Even many consumer goods manufacturers have been increasingly shedding their plants. Acting vertical, on the other hand, does not require retailers to own inflexible and costly manufacturing and other supply chain assets —yet it enables them to operate as though they do. This Read More

JDA Portfolio: For the Retail Industry Part One: Event Summary


From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect "moment of truth"--when the right consumer product at the right price is at the right place and at the right time. Yet, the portfolio rounding out process has to continue in earnest, especially after JDA’s aborted merger with QRS.

h part 3  Portfolio: For the Retail Industry Part One: Event Summary Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery infrastructure. Namely, the vendor markets its products and services almost exclusively through its direct sales force, Read More

Increasing the Value of Your Enterprise Through Improved Supply Chain Decisions Part 2: Financial Metrics


If the key financial metrics for creating corporate value relate to costs, capital charges and consumption, and profitability, then the corporate capabilities or competencies required to drive those metrics must include controlling supply chain costs, managing supply chain cycle time, and optimizing responsiveness to the marketplace.

h part 3  Metrics Matrix 5 Click here to view larger image This concludes Part Two of a three-part article. Part One discussed the Supply Chain in terms of corporate objectives. Part Three will cover how Supply Chain Decisions Create Supply Chain Capabilities. 4 Crosby, Philip B., Quality is Free: The Art of Making Quality Certain, (McGraw-Hill, 1979) Juran, Joseph, M., Juran on Leadership for Quality, (Free Press, 1988) Deming, W. Edwards, Out of the Crisis, (Massachusetts Institute of Technology, Center for Read More

How Do You Categorize Servers?


The term 'PC Server' encompasses a wide range of computing hardware features and functionality. So, how can the entire range be subdivided into more manageable groups? This note discusses one way of separating them, and the functional characteristics associated with each group.

h part 3  Performance/ Power H M M H H H High Reliability L-M M M M-H H H Price H H H M M M TCO H H H H M M Flexibility L L M M H H Service/ Support L M M M H H   Features Multiple CPUs (qty.) L L L M H H Storage (internal) L M H H H M redundancy L L M M H H      Fans L L L M H H      Power M L M H H H      NICs M L L M H H Hot Swap/ Maintainability L L-M M M H H      Fans L L  M M H H      Drives M-H M M H H H      Power L L M M H H   How to Interpret Table 1 Correlation Read More

ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis


This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC learned as a result of the selection engagement.

h part 3  scores with respect to how those categories were weighted. Each vendor's bars sum to zero. Figure 11. Strengths and Weaknesses Graph User Recommendations  The client used the preceding results and analyses to make an ERP selection decision as part of TEC's selection process. When beginning a selection process it is important to keep the following in mind: Auditing the selection process is vital. Auditing the process allows the client to hold the winning vendor to specific claims made throughout the Read More

The Intelligence of Social Media (Part 2)


In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a product, a service, etc. Two main approaches can be used to perform sentiment analysis or text mining: a knowledge-based approach, which uses linguistic models to classify sentiments; and a learning-based approach, which uses

h part 3  Intelligence of Social Media (Part 2) In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a product, a service, etc. Two main approaches can be used to perform sentiment analysis or text mining : a knowledge-based approach, which uses linguistic models to classify sentiments; and a learning-based approach, which uses machine learning techniques to classify text. The concept of sentiment analysis Read More

Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2


Part 1 of this blog series introduced common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then went into the philosophical and functional differences (if any) between the “spend management” and "supplier relationship management (SRM)" monikers. Further discussion was about what exact functional parts of this software category small

h part 3  1 , sourcing can help in large part with the first three. A separate article will analyze why the concepts of strategic sourcing and sourcing optimization are generally lost on smaller and mid-market companies, and why a different approach might be needed there. Namely, a single capital expense purchase for a sourcing software seems to outweigh (in mid-market customers' minds) the potential benefits. They are often wrong, since if there is one tool that should clearly demonstrate payback it would be Read More

FRx Poised To Permeate Many More General Ledgers Part One: Executive Summary


FRx Software Corporation, a Microsoft company and a part of Microsoft Business Solutions, might be the best example of Microsoft’s coopetitiveness.

h part 3  XBRL. The user can, however, access data from Forecaster with FRx (using the DirectLink capability) and tag Forecaster data with XBRL tags in FRx. This concludes Part One of a four-part note. Parts Two and Three will discuss the market impact and vendor challenges. Part Four will cover competitors and make user recommendations. Read More

Navigating Between Service Management Scylla & Charybdis - Part 2


Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

h part 3  Service Management Scylla & Charybdis - Part 2 Part 1 of this series  analyzed the phenomenon of the rise of the service economy : the increasing importance of the  service sector  in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while  durable (hard) goods orders  decline and product-based margins diminish in maturing Read More

Consona’s CEO Clearing the Air (about Compiere) - Part 2


Part 1 of this blog series talked about Consona Corporation’s recent acquisition of leading open source and cloud computing enterprise resource planning (ERP) provider Compiere. After reading a slew of speculative blog posts (including the one from TEC’s free and open source [FOSS] buff and advocate Josh Chalifour), I had an incisive briefing with Consona’s CEO Jeff Tognoni, to

h part 3  CEO Clearing the Air (about Compiere) - Part 2 Part 1 of this blog series talked about Consona Corporation ’s recent acquisition of leading open source and cloud computing  enterprise resource planning (ERP)  provider Compiere . After reading a slew of speculative blog posts (including the  one from TEC ’s free and open source [FOSS] buff and advocate Josh Chalifour ), I had an incisive briefing with Consona’s CEO Jeff Tognoni, to give the company a fair chance to explain its strategy Read More

IFS Continues Its Reinvention Through Pruning Part Two: Background, Challenges, and Response


IFS could be an object case of how a great product (in terms of functionality scope and technological foundation) and knowledgeable employees are only part of the wholesale success in the finicky enterprise resource planning (ERP) market.

h part 3  Continues Its Reinvention Through Pruning Part Two: Background, Challenges, and Response IFS Background Recently, Industrial and Financial Systems ( IFS ) (XSSE: IFS), a Swedish extended enterprise applications supplier with sales in 45 countries, over $330 million USD) in revenues in 2003, and with more than 350,000 users worldwide, announced the following: In early January that, following the agreement with Uniativa Ltda (which acquired the entire business and 100 percent of the stock in Industrial Read More

It’s About Process (or the Ability to be Responsive) -- Part III


Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, Webcom Inc. has leveraged its vast expertise earned while addressing

h part 3  About Process (or the Ability to be Responsive) -- Part III Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, W ebcom Inc.  has leveraged its vast expertise earned while addressing many complex sales quote-to-order (Q2O) Read More

Pricing Management in a Down Economy -- Part 2


Part 1 of this blog series expanded on some of TEC's earlier articles about companies' need for better pricing management and optimization practices. It also introduced the FUD (fear, uncertainty @ doubt) notion about how appropriate these solutions might be in a down market. It appeared that at least the service sector (including spare parts pricing) remains largely impervious to the economic

h part 3  more conservative when times are hard and pricing management & optimization is a category of software that is still not proven in the eyes of the conservative market. Still, many pricing vendors mentioned in Part 1 claim that business remains great for them (some continue to grow at over 60 percent year-over-year).  One vendor recently (incognito) said that the economy hasn’t hurt its business yet, but it would be a stretch to say it’s helping. A recent Business Week article entitled Five Don'ts Read More