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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

g part 1  other means. F - G   Fail over Capability - The ability for a server, when it fails, to fail over to a machine that is running in parallel and provide seamless, non-stop processing for users. FAQs - Frequently Asked Questions . A list of questions that are repetitively asked of Customer Support Representatives. If a user views the FAQ list, they will find answers to the most commonly asked questions, saving the Support organization time and effort in handling repeat questions or problems. FFA - Field Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » g part 1


Job Scheduling Maze in Distributed IT Landscapes - Part 1
We certainly learn new things every day, and sometimes out of pure serendipity. Namely, when I was recently asked by one of my industry contacts (working for a

g part 1  Scheduling Maze in Distributed IT Landscapes - Part 1 We certainly learn new things every day, and sometimes out of pure serendipity. Namely, when I was recently asked by one of my industry contacts (working for a PR agency) whether I would like to have a briefing with and about his client, whose name included the word batch as a part, I agreed, thinking it was a process enterprise resource planning (ERP) vendor or maybe a manufacturing execution system (MES) vendor. To my chagrin, as soon as the Read More
The 11th Vendor Shootout for ERP: Observations - Part 1
Over the last few years I have repeatedly seen ads for the Vendor ShootoutTM for ERP event appearing in TEC’s website banners and newsletters. In addition, I

g part 1  management system [TMS]   G-Log might be overkill unless you handle US$25 million in freight annually). The product also features strong  enterprise asset management (EAM)  functionality for both internal plant maintenance & external service maintenance. Logically, over the past several years since being acquired by Oracle, JD Edwards has benefited from many Oracle’s tools being embedded and certified. For example, Oracle BI Publisher , which is part of Oracle Fusion Middleware (OFM) , comes bundled Read More
Partner-Friendly Oracle Update - Part 2
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering. The analysis then moved into Oracle

g part 1  Oracle Application Server 10 g Standard Edition (US$230 per user, with a minimum 10-user requirement) Oracle Business Intelligence (BI) Standard Edition One (US$1,200 per user, with a minimum 5-user requirement) Oracle Weblogic Server 10g Standard Edition (US$200 per user, with a minimum 10-user requirement) Oracle Universal Content Management (UCM) Standard Edition (US$1,200 per user, with a minimum 10-user requirement) Oracle Document Capture (US$7,000 per processor) Oracle Internet Developer Suite Read More
Grape Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 1
Every June over past several years, after the high season for traveling to major vendor events subsides, and before everyone takes their summer vacations, a

g part 1  and certification fees. FinancialForce’s g eneral ledger (G/L)  and  accounts payable (A/P)  features rounded out the functionality Wi-Fi Alliance needed to make a substantial upgrade to its processes. The firm also really liked the data dimension capabilities that allow it to track expenditures for tax and  fund accounting . In November 2009, the membership group was able to get an early start on its 2010 drive and generate membership invoices directly from the opportunities used to identify Read More
It’s About Process (or the Ability to be Responsive) -- Part IV
Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

g part 1  For what is worth, getting back to the eating own dog food mantra from Part III , Webcom’s staff admits to being addicted to ResponsAbility. If they look at their own statistics, which are available in the application, each Webcom employee will have personally performed thousands of transactions therein. In the next product release, due in the fall of 2008 (which is another advantage of the SaaS development, i.e., the frequency of new releases), Webcom will be adding several new features, such as Read More
It's the Aftermarket Service, Stupid! (Part II)
Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts

g part 1  solution (confused yet?), is about generation of recommended orders (purchase orders, repair orders, allocation & transship orders, etc.) to ensure the user orders the right things to meet the service levels defined in the startegic plan.  MCA SBD does what-if scenarios planning for various network situations - e.g. network design impacts, impacts of different service level agreements (SLA's), impact of tradeoffs between part reliability and inventory stocking levels, etc. Finally, MCA Solutions is a Read More
RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Three: Continued Market Impact
RedPrairie's solution for the first time enables both private & third party logistic providers (3PLs) to meet the needs of multiple vertical industries within a

g part 1  Brave New Value Proposition Paradigm Part Three: Continued Market Impact The WMS Market On November 8, RedPrairie Corporation ( www.redprairie.com , formerly McHugh Software International ), a provider of comprehensive supply chain execution (SCE) solutions including transportation, labor productivity and warehouse management, as well as supply chain visibility and collaboration solutions, released a new version of its warehouse management system (WMS), DLx Warehouse , containing the specific processing Read More
SCE Leaders Partner To See Beyond Their Portfolio Part Three: Challenges and User Recommendations
One of the biggest challenges facing IT departments today is still unlocking data and processes from a plethora of heterogeneous applications running on

g part 1  undertakings will still likely go to seasoned companies with proven track record and large customer reference bases. Application vendors' in-house developed platforms (i.e., application servers) also typically have limited integration scalability and cannot handle complicated processes incorporating data and BPM from disparate systems. To that end, SeeBeyond and Manhattan Associates should mutually benefit from the alliance ( For details see Part One ), as well as the customers that have not yet Read More
Are You on Track for 21 CFR Part 203 Compliance?
It’s old, it’s new, and it’s the future. Pedigree tracking regulations were originally passed into law through the Prescription Drug Marketing Act of 1987 (PDMA

g part 1  and it’s the future. Pedigree tracking regulations were originally passed into law through the Prescription Drug Marketing Act of 1987 (PDMA). After two decades of postponing enforcement, the US Food and Drug Administration (FDA) has lifted its final stay. Pharmaceutical companies are expected to be in compliance with 21 CFR Part 203 by the year 2011. Do you have what it takes for compliance? Read More
A Modern Tale of Long (Supply Chain) Tails -- Part III
Part II of this blog series explained ToolsGroup’s value proposition for achieving service level excellence in distribution environments. The point of the

g part 1  Modern Tale of Long (Supply Chain) Tails -- Part III Part II of this blog series explained ToolsGroup ’s value proposition for achieving service level excellence in distribution environments. The point of the Service Optimizer 99+ (SO99+)  suite's name is that a 99+ percentage represents the gold standard in customer service levels, and it takes a product purposely built to achieve service level excellence and to support such a high standard. ToolsGroup’s latest version of software continues to Read More
Can ERP Speak PLM? Part Two: Examples and Recommendations
Product Lifecycle Management (PLM) solutions have to work with many other systems, not just ERP, so integration is not a new issue for PLM vendors. Most PLM

g part 1  of required replacements by geographical or organizational boundaries. For commercial or regulatory reasons, it is common to have alternative part requirements in certain geographies or for certain commercial entities. Without strong conceptual alignment in how alternates are defined between the product design and the production order, and therefore the PLM and ERP systems, material planning to accommodate multiple substitutions and approved supplier lists would be cumbersome if not impossible. If both Read More
Integrated Security: A New Network Approach Part Two: The Shift Toward Integration
This part describes the key elements and benefits of an integrated security solution in comparison to current security solutions.

g part 1  Security: A New Network Approach Part Two: The Shift Toward Integration Integrated Security: A New Network Approach Part Two: The Shift Toward Integration Featured Author - Eric Winsborrow - December 10, 2002 The Shift Toward Integration According to Computer Economics, the worldwide financial impact of malicious code was $13.2 Billion in 2001 alone. With nearly 400 computer security vendors offering solutions spanning the spectrum from antivirus to firewalls, content filtering to intrusion Read More
Microsoft Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations
While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the Microsoft Business Network (MBN) as

g part 1  Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations Challenges At the beginning of October, during the annual conference of the American Production and Inventory Control Society , APICS 2003 , in addition to Microsoft Corporation's (NASDAQ: MSFT) initiative to avail a majority of its Microsoft Business Solutions (MBS) division's enterprise resource planning (ERP) offerings with long needed pieces of product lifecycle management (PLM) functionality through Read More
EAM Versus CMMS: What's Right for Your Company? Part One
As companies continue to look for more areas from which to squeeze out revenues and reduce expenses, enterprise asset management (EAM) and computerized

g part 1  Versus CMMS: What's Right for Your Company? Part One Introduction Enterprise asset management (EAM) software and computerized maintenance management systems (CMMS) continue to grab headlines as a realistic way to reduce expenses and increase revenues. For one, maintaining an adequate level of repair and service parts inventory based on forecasted equipment usage can prevent already limited funds from being over-allocated just to achieve a false sense of security. Also, an effective preventive Read More

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