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Frankie Does ERP, Part 1
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

b part 1  interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned it down. It's still colorful.] * My name is Frank. I’m a mid-level manager for a manufacturer of scrotchets here in Greenfields, US of A. I have four direct reports, all of whom want my boss’s job after they’ve digested and shat mine out. Thanks to the latest round of layoffs, Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » b part 1


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

b part 1  knowledge, or geographical location. B   B2B - Business to Business . Represents business that is conducted primarily between two businesses. B2C - Business to Customer . Represents business that is conducted between a business and end users or customers. Bluetooth - A wireless protocol that allows two objects to communicate with each other, transferring data and transmitting information without having to point at each other as today's devices equipped with IrDA technology do. BPR - Business Process Read More...
The Wizardry of Business Process Management - Part 1
The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In

b part 1  elements of the business B ottom line improvements E liminate bottlenecks R apidly deploy new services (and processes). Indeed, these are some of the typical benefits of deploying BPM systems, but the trouble, called the lack of clarity and consensus, starts with the quandary about what exactly constitutes BPM, and what exact parts and capabilities of BPM help achieve those benefits? In other words, are there more important and better BPM suites and/or components vs. those that are of less importance? In Read More...
Taming the SOA Beast - Part 1
Certainly, I admit to not being a programmer or a techie expert (not to use somewhat derogatory words like “geek” or “nerd”) per se. Still, my engineering

b part 1  the points A and B doesn’t pass in a real-life scenario, there has to be awareness of what needs to be done to rectify it now and in the future. The abovementioned examples of numerous problems inherent in SOA have caused the previously mentioned silo-ed areas to now come much closer to each other.  These are the following: software lifecycle management, applications performance management and information technology (IT) governance, with change management acting as a core information source on all chan Read More...
Intentia Braces For Its Ongoing Roller-Coaster Ride Part 1
Intentia remains solid, with a broad product portfolio footprint and a slight increase in revenue, despite vacillating financial results. The company still

b part 1  Braces For Its Ongoing Roller-Coaster Ride Part 1 Intentia Braces For Its Ongoing Roller-Coaster Ride P.J. Jakovljevic - July 15, 2002 Event Summary On June 12, Intentia International AB (XSSE: INT B), a Swedish provider of enterprise business applications for mid-size and large enterprises, vehemently denied certain erroneous information in media about its Q1 2002 cash flow situation. In issue no.23, the Swedish publication Affrsvrlden published an article that compared, in terms of liquidity, the Read More...
Outsourcing 101 - A Primer Part Three: Approaches and Recommendations
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses

b part 1  Application software I.T. infrastructure Business process outsourcing (BPO) Manufacturing This is Part Three of a three-part note. Part One discussed the history of outsourcing, described outsourcing pros and cons, and introduced offshoring concepts. Part Two defined and described common types of outsourcing. This part will recap outsourcing approaches and categories, and offer recommendations for firms looking to outsource and recommendations for outsourcing providers. Recommendations for Companies Read More...
Dell Takes Over the #1 Spot in the U.S. PC Market
Dell Computer takes #1 position in US PC market share, passing Compaq.

b part 1  overall PC market, and symbolizes the leadership fight between Compaq and Dell. The numbers for the market, both US and worldwide, are shown in Tables 1 and 2, below. In addition to gaining the top US spot, Dell has increased its share of the worldwide PC market, and narrowed the gap between itself (at #2) and Compaq (#1). Market Impact This means that, after years of trying to catch Compaq, Dell has finally succeeded. With a year-over-year growth rate of 55+% (both US and worldwide), Dell is becoming Read More...
SCE Leaders Partner To See Beyond Their Portfolio Part Three: Challenges and User Recommendations
One of the biggest challenges facing IT departments today is still unlocking data and processes from a plethora of heterogeneous applications running on

b part 1  Leaders Partner To See Beyond Their Portfolio Part Three: Challenges and User Recommendations IT Challenges Lately, some supply chain execution (SCE) leaders, not wanting to rest on their laurels of recently outperforming the entire enterprise applications market (if not many more other markets across the entire economy spectrum), have entered a number of partnerships with the aim to thereby extend their value proposition far beyond their expertise on the execution side of the supply chain management Read More...
Cloud Assets: A Guide for SMBs-Part 3
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and

b part 1  Assets: A Guide for SMBs-Part 3 This is the final installment on cloud assets designed to help small to medium businesses (SMBs) looking to incorporate cloud services into their information technology (IT) infrastructure. The two previous entries in this trilogy were about the basics of cloud computing and the procurement of cloud services, which gave you the necessary tools to initiate, broker, and implement a cloud solution to support your business. Now let’s close the loop by formulating a Read More...
Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II)
Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability. To the end of providing entire food supply chain

b part 1  confidence in a brand, but also helps companies validate their corporate social responsibility (CSR) and sustainability initiatives in areas such as product safety, sustainable development and animal welfare. Lawson developed its solution in conjunction with one of the world's largest aquaculture feed production companies, Nutreco (a minor part of whose business is also poultry processing). Trace Engine is a standalone, web-based, configurable repository that can receive, filter and interpret any trace Read More...
Whose ROI is it Anyway? Part Two: Sorting Through Claims
ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and

b part 1  vendor—to turn the assumptions behind the ROI analysis into results As part of this collaboration, the vendor should concentrate on providing critical information that an individual customer cannot easily generate. This could include A distribution curve of the ROI that resulted from similar business initiatives involving the software. Averages—mean, median or mode—don't provide much insight for this kind of analysis. Enough detail about these previous experiences for the prospect to determine Read More...
Compiere ERP Becomes Part of Consona
In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere.

b part 1  ERP Becomes Part of Consona In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere . Compiere started back in 1999. One of its founders explained to me that the company's business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was Compiere's partners. So Compiere focused on providing second-level support to their Read More...
Global Trade Hits Home at MegaResistCap-Part III: Be Careful What You Ask For
In the first two parts of this series (part I, part II), Jim, director of IT at MegaResistCap, learned that the company’s recently rolled out enterprise

b part 1  for the most part, been part of the ERP project. The team agreed on the approach it would be using to select the software (whether it was new software or expanded functionality in their ERP system). It would follow the methodology that worked well in the past. In parallel, the team would also develop the corporate governance policies, procedures, and training required for compliance with various global trade regulations. The team quickly researched its needs and pulled together its functional Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

b part 1  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More...

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